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Language Skills

Knowing English and speaking it fluently with are two different things. In English, there are four basic skills you need for fluency – listening, speaking, reading and writing. Through innovative coaching sessions that build on your natural skills and talents, you will begin to understand and apply new language, non-verbal, and soft skills which will build your confidence when working with Americans.


  • Active and Engaged Listening
  • Eye Contact and Non-Verbal Listening Cues
  • Telephone Listening
  • Importance of Questions and Paraphrasing
  • Hearing Enunciations


  • Voice and Accent Training
  • Euphemisms and Idioms
  • Vocabulary, Synonyms and Word Choices
  • Responding Appropriately
  • Making Small Talk
  • Greetings and Salutations
  • Phone Skills
  • "I vs. You" Language
  • Handling Difficult Situations
  • Spoken English Assessments
  • Group Discussions Analysis and Training
  • Conversational Skills
  • American & Indian English Translation Exercises
  • Negotiation Tactics & Approaches


  • Study Skills for US Colleges
  • Active Reading
  • Synonyms
  • Speed Reading, Summarizing, Presenting
  • Reading for Main Ideas
  • Reading for Personal Understanding & Discussion
  • Critical Thinking
  • Questioning Skills
  • Brainstorming and Forecasting (Client Needs, etc.)


  • Grammar
  • Punctuation
  • Acronyms and Abbreviations
  • How to Take Notes
  • Gathering Specifics
  • Spell Check
  • Email Etiquette
  • How to use Pleasantaries
  • Accountability & Taking Initiative

More about Voice and Accent Training

Sessions are available in person for those in Kochi, India, and by phone or the Internet for those in other parts of India or the world!

Take this Assessment to get started.

What Clients Have Said:

"The client can no longer complain that Dhruv doesn't take the initiative to add value to his portfolio. Since attending coaching, Dhruv has spent extra time analyzing the financial data to forecast predictions that benefit the client. He also discusses his findings in an open forum with his US client. I am impressed to see Dhruv's ability to implement brainstorming and critical thinking skills after attending the coaching sessions."
Radha, Finance Sector, Bangalore
"I am now more confident in writing and editing emails. The sessions covered vocabulary, synonyms, importance of active voice, articles, punctuations, editing skills, and how to rewrite sentences and paragraphs. Implementing these skills has improved clarity and response times with our distribution partners, improving relationships. In addition to implementing the email strategies, I am also able to now mentor my employees on the same."
Nishanth, Logistics Manager, Kochi

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